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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Edith Baker

Edith Baker

March 2, 2026

5  out of  5
rating by Edith Baker
"Great place and great people that works there"
We responded:
"Edith, We’re so grateful for your kind words! It’s wonderful to know that our team made such a positive impact and that you felt comfortable with us. Building relationships and creating a welcoming environment is really important to us, and your feedback brightens our day. Thanks again for sharing your experience—If you need anything, don't hesitate to reach out! - Team SQ :) "
Profile photo of Brian Crow

Brian Crow

February 26, 2026

5  out of  5
rating by Brian Crow
"Everyone there was nice and pleasant."
We responded:
"Brian, thank you so much for your kind words! We’re absolutely delighted to hear that everyone you encountered was nice and pleasant. Our team works hard every day to ensure that every interaction is positive and that everyone feels valued and comfortable. We look forward to welcoming you back soon and hope your next visit is just as enjoyable! Please don’t hesitate to reach out, if you need anything. - Team SQ :)"
Profile photo of Chelsea Rice

Chelsea Rice

February 25, 2026

5  out of  5
rating by Chelsea Rice
"Sarah went above and beyond and took care of everything and answered all my questions. I received a great price for my multiple policies. She walked me through the process and the steps to take to finish up the policy. Love doing business with a local insurance company, like State Farm with Sarah. Thanks again Sarah for helping me get my homeowners insurance swapped over and for adding a new policy as well."
We responded:
"Chelsea, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Shirley Quattlebaum’s Team is just a call or email away!"
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Chad Crutchfield

February 23, 2026

5  out of  5
rating by Chad Crutchfield
"I locked my keys in my truck at work on lunch. Locksmith was there inside of 15 minutes! Amazing service and I'm a forever customer. Shout out to lucky number 13 for the GREAT service . Saved my night!"
We responded:
"Chad, thank you so much for your fantastic review! We completely understand how frustrating it can be to get locked out, especially when you’re on a tight schedule. We’re delighted to hear that you found our app easy to use for your emergency requests, and that Lucky Number 13 was able to arrive promptly and provide the efficient, friendly service you deserved. Our goal is always to turn a stressful situation into a positive experience, and it’s wonderful to know we succeeded in doing that for you. We’re truly honored to have you as a forever customer and look forward to assisting you whenever you need us in the future. Thanks again for choosing us and sharing your experience! - SQ :)"
Profile photo of Tanya Palos

Tanya Palos

February 21, 2026

5  out of  5
rating by Tanya Palos
"I called in to get a quote and Lexie helped me, she was super sweet and professional! Answered all my questions and explained everything very well!"
We responded:
"Tanya, thank you so much for taking the time to share your experience! We’re really glad Lexie could assist you and make everything clear and simple. She always strives to provide friendly, patient, and thorough support. Your kind words mean a lot to us and to Lexie. If you ever need anything else or have more questions, don’t hesitate to get in touch—we’re here to help whenever you need us! - Team SQ :) "
Profile photo of Heather Black

Heather Black

February 9, 2026

5  out of  5
rating by Heather Black
"Donna at State farm was extremely helpful and nice. Made making a claim and dealing with it easy on me and my mother. People like her is why I use State Farm"
We responded:
"Heather, thank you so much for sharing your experience! I’m really happy to hear that Donna was so helpful and kind to both you and your mother. We know how stressful claims can be, and it means a lot to us that she was able to make the process easier for you. It’s people like Donna who make State Farm feel like family, and we’re lucky to have her on our team. If you ever need anything at all, don’t hesitate to reach out—we’re always here to support you! - Team SQ :) "
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Johnny Fortenberry

February 6, 2026

5  out of  5
rating by Johnny Fortenberry
"I have been with Shirley and crew for 15 years. Donna Sears has always went above and beyond to make sure that I am taken care of. I can’t imagine getting better service anywhere else! They have never tried to push something on me that I didn’t need and are always ready to help in anyway possible! I gave 5 stars, but only because I couldn’t give 10!!! Love them and appreciate them!!!"
We responded:
"Hey Mr. Fortenberry! It makes my heart happy to read this about your experiences with us. Our entire crew strives to provide you with the best service imaginable! It's awesome to hear about it from you though. Maybe Google is listening and will advance the stars bracket :) With great appreciation, not only for your taking the time to do this but, your trust in us. Thank you! - SQ"
Profile photo of JOE VICENTE CASHABAMBA QUISIRUMBAY

JOE VICENTE CASHABAMBA QUISIRUMBAY

January 31, 2026

5  out of  5
rating by JOE VICENTE CASHABAMBA QUISIRUMBAY
"Excelente servicio en español. Super recomiendo!"
We responded:
"¡Joe, muchas gracias por tu comentario! Nos alegra mucho saber que quedaste satisfecho con nuestro servicio. ¡Estamos para ayudarte siempre que lo necesites! - Team SQ :)"
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Vicky Williams

January 23, 2026

5  out of  5
rating by Vicky Williams
"Tania Martinez is always amazing to work with. She is very quick to respond and very helpful."
We responded:
"Vicky, thank you for your wonderful review! We are so happy to hear that you’ve had a positive experience working with Tania. It’s always our goal to provide prompt and effective assistance, and your feedback truly means a lot. We appreciate you and look forward to assisting you again in the future! - Team SQ :) "
Profile photo of Glenn Boatright

Glenn Boatright

January 22, 2026

5  out of  5
rating by Glenn Boatright
"THIS OFFICE WENT HELPED ME GET MY CLAIM PROCESSED WHEN MY TRUCK WAS A TOTAL LOSS. SHIRLEY WORKED EVEN WHEN SHE WS OUT OF TOWN TO GET THIS RESLOVED FOR ME.SO GREATFUL FOR THEM!!"
We responded:
"Glenn, thank you so much for taking the time to share your positive experience with our office. It was very important to me to ensure your claim was processed smoothly, because I understand how stressful these situations can be. Your appreciation means a great deal, and it’s rewarding to know that my efforts made a difference. Please know that I’m always here to support you if you need anything further in the future. Thank you again for your trust and kind feedback! - SQ :) "
Profile photo of Melissa Arnold

Melissa Arnold

January 19, 2026

5  out of  5
rating by Melissa Arnold
"I had a question about my policy. Tania was great in answering all my questions and making sure the policy was as it should be."
We responded:
"Melissa, thank you so much for taking the time to share your positive experience! We’re delighted to hear that Tania was able to answer all your questions thoroughly and ensure that your policy is exactly as it should be. Providing clear and attentive service is very important to us, and it’s wonderful to know that Tania delivered that level of care. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. - Team SQ :) "
Profile photo of Nicole Scott

Nicole Scott

January 8, 2026

5  out of  5
rating by Nicole Scott
"Sarah is fantastic. She helped me swap over my auto and homeowners polices while giving a thorough explanation of how everything would work and handled all of the paperwork. I couldn't be more pleased."
We responded:
"Nicole, Thank you so much for your review and welcome to State Farm! We appreciate your confidence in our services."
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Jeremy White

December 30, 2025

5  out of  5
rating by Jeremy White
"I have been with Mrs. Shirley for almost 20yrs. She is the best you can get. Mrs. Sara is my go to in the office. They are just great all the way around."
We responded:
"Jeremy, I truly appreciate your loyalty! Your commitment means a lot, and it’s clear that you value the personal care and attention you receive from us. I'm happy that Mrs. Sara has become someone you can rely on in the office. Having a team that you feel comfortable with makes all the difference, and we’re grateful to have you. Thank you for your continued loyalty, and please know we’re always here whenever you need us! - SQ :) "
Profile photo of James Thompson

James Thompson

December 29, 2025

5  out of  5
rating by James Thompson
"Top service! Ana did amazing helping me with getting my claim filed!"
We responded:
"James, we appreciate your kind words! We're absolutely delighted to hear that Ana provided you with such amazing support in getting your claim filed. She truly cares about making the process as smooth and stress-free as possible. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We're always here to help! - Team SQ :) "
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david hernandez

December 27, 2025

5  out of  5
rating by david hernandez
"Great place to get insurance."
We responded:
"David, thank you so much for your positive feedback! We’re delighted to hear that you view us as a trusted place for your insurance needs. Our goal is to make the insurance process as clear and convenient as possible while providing coverage that fits your unique situation. Your support motivates us to continue delivering excellent service. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out. - Team SQ :) "
Profile photo of the two parris kids

the two parris kids

December 27, 2025

5  out of  5
rating by the two parris kids
"Amazing people very nice"
We responded:
"Hi! Thank you kindly for your wonderful review! I'm so happy to hear that you found our team to be friendly and welcoming—that’s exactly the kind of experience we strive to provide. Building genuine connections and making everyone feel comfortable and valued is very important to us. Your encouraging words truly motivate us to keep delivering the best service possible. We’re grateful for your support and can’t wait to have the pleasure of serving you again in the near future! - SQ :) "
Profile photo of Tim Marley

Tim Marley

December 22, 2025

5  out of  5
rating by Tim Marley
"Tania took care of business as usual. Great service."
We responded:
"Tim, thank you for your wonderful feedback! We’re delighted to hear that Tania took care of everything efficiently and provided you with the great service you expect. Your continued support means a lot to us, and it’s always our goal to maintain the high standards you’ve come to rely on. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. - Team SQ :) "
Profile photo of Laura Smith

Laura Smith

December 13, 2025

5  out of  5
rating by Laura Smith
"We have always had a good experience here and beena customer for over 20 years. Sarah is our account representative and she makes sure we are covered and getting the right coverage for our needs."
We responded:
"Laura, Thank you so much for your continued trust and loyalty over the past 20 years! We're delighted to hear that Sarah has been providing you with excellent service and ensuring you have the right coverage tailored to your needs. Your satisfaction means a lot to us, and we look forward to serving you for many more years to come! Best - SQ "
Profile photo of Jordan May

Jordan May

December 10, 2025

5  out of  5
rating by Jordan May
"Ms. Donna was amazing! She got us the best rates & got everything fixed on our account immediately! She’s a very fast & hard worker! I highly recommend working with her!"
We responded:
"Jordan, thank you so much for taking the time to share your wonderful experience! We’re delighted to hear that Ms. Donna was able to secure the best rates for you and promptly address all the issues on your account. Her dedication, speed, and hard work truly set her apart, and it’s fantastic to know that her efforts made such a positive impact. Your recommendation is truly appreciated, and we’re grateful for the opportunity to assist you. Please don’t hesitate to reach out if you need any further help in the future! - Team SQ :) "
Profile photo of Maria Cristina Gener

Maria Cristina Gener

December 10, 2025

5  out of  5
rating by Maria Cristina Gener
"Always received good service from this agency. I recommend it to whomever needs reliable insurance."
We responded:
"Maria, Thank you for your kind review and recommendation! We're glad to hear you’ve had a positive experience with our agency. Providing reliable insurance and excellent service is very important to us. If you ever need assistance, please don’t hesitate to reach out! - SQ :) "
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Marlene Aguilar

November 29, 2025

5  out of  5
rating by Marlene Aguilar
"Amazing customer service, I’ve been looking forward towards a new insurance carrier and Elizabeth was a wonderful help to me!"
We responded:
"Marlene, thank you for your kind words! We're thrilled to hear that Elizabeth was such a great help as you explored new insurance options. Finding the right coverage can be overwhelming, and we're glad Elizabeth made the process smooth and enjoyable for you. We truly appreciate your trust and look forward to continuing to support you with any of your insurance needs. Please feel free to reach out anytime! - Team SQ :) "
Profile photo of Alli Grace Hembree

Alli Grace Hembree

November 29, 2025

5  out of  5
rating by Alli Grace Hembree
"Great service!! Great people!! Elizabeth is the best!"
We responded:
"Alli, thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team. Elizabeth is indeed a valued team player in our office, and we’re glad she was able to provide you with exceptional service. Your kind words motivate us to continue delivering the highest level of care and support. We truly appreciate your support and look forward to assisting you again in the future! - Team SQ :) "
Profile photo of Jeremy Twilley

Jeremy Twilley

November 13, 2025

5  out of  5
rating by Jeremy Twilley
"They went above and beyond to help me with my vehicle. Such an amazing experience."
We responded:
"Jeremy, Thank you so much for your wonderful review! We’re truly delighted to hear that we could go above and beyond to assist you with your vehicle. Our team is passionate about delivering exceptional service and knowing that you had such an amazing experience truly motivates us to keep doing our best every day. It was a genuine pleasure working with you, and we look forward to being here for you whenever you need us in the future. Thanks again for your trust and support! - Team SQ :) "
Profile photo of Eric Rice

Eric Rice

November 4, 2025

5  out of  5
rating by Eric Rice
"Shirley Quattlebaum and her team at Shirley Quattlebaum State Farm have provided us with excellent customer service. They are always friendly and helpful. We highly recommend them and their agency."
We responded:
"Eric, thank you so much for taking the time to share such wonderful feedback about our office. I am delighted to hear that you received excellent customer service and found our team to be friendly and helpful throughout your experience. Providing outstanding service and building strong relationships is something we truly value, and it’s gratifying to know that our efforts have made a positive impact. Your high recommendation means a great deal to us and motivates us to continue delivering the best possible support and assistance. Please don’t hesitate to reach out if there’s ever anything we can do for you in the future—we’re always here to help! - SQ :) "
Profile photo of Valeria Juan5r

Valeria Juan5r

October 31, 2025

5  out of  5
rating by Valeria Juan5r
"I loved the service it’s great and I’m thankful for the easy process."
We responded:
"Valeria, we appreciate your kinds words! We are in awe that you loved our service and that it was an easy process. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you! Please don't hesitate to reach out with any questions or concerns. - Team SQ :)"