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State Farm® Insurance Agent Shirley Quattlebaum

4.8 out of 5 average rating (130 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Butch Reynolds

September 5, 2023

5  out of  5 rating by Butch Reynolds
"I always dread calling to make changes with insurance providers, but this office is unique. They are always helpful, courteous, friendly, and do their best to help in any way they can. I recommend Shirley Quattlebaum - State Farm to all my friends and coworkers whenever they complain about dealing with their insurance company."

Myra Graves

September 1, 2023

5  out of  5 rating by Myra Graves
"They are great people to have insurance with."

Tiffany Lively

August 20, 2023

5  out of  5 rating by Tiffany Lively
"Recently switched agents and I could not be happier. So thankful for this office."

Joseph Smith

July 28, 2023

5  out of  5 rating by Joseph Smith
"Alec helped my fiancé and I get an excellent rate and helped us save some money!"

Dawaylon Milam

July 14, 2023

5  out of  5 rating by Dawaylon Milam
"Fast and friendly"

Diane Adamson

July 11, 2023

5  out of  5 rating by Diane Adamson
"Alec was so friendly and helpful!!!"

VERONICO GONZALEZ

June 13, 2023

5  out of  5 rating by VERONICO GONZALEZ
"(Translated by Google) Very good service iamavilida (Original) Muy buen servisio iamavilida"

Rob Janicke

June 13, 2023

4  out of  5 rating by Rob Janicke
"Shirley will do everything she can to get you the best rate sometimes it works out sometimes it doesn’t but she is incredible."

Harold McCracken

June 1, 2023

5  out of  5 rating by Harold McCracken
"Shirley Q is the best agent in my 60 years with State Farm Ins. I’m moving to Florida and much to my regret have reason to change insurance companies."

Deborah Thornton

May 25, 2023

5  out of  5 rating by Deborah Thornton
"Great experience with Shirley and all her staff. I was given very knowledgeable help with all my questions and assisted with the problems I had concerning all my problems. A grade A experience with this team."

Jeremy Payne

May 12, 2023

5  out of  5 rating by Jeremy Payne
"Great agency. Donna & Sara always keep my needs met quickly and answer questions thuroughly."

Mark Tow

May 2, 2023

5  out of  5 rating by Mark Tow
"My drivers license was not renewable because they said I had not provided proof of insurance when it was requested. It was sent to my old address and I never got it. State Farm called them and at least 2 people were on hold for hours! They got it done and I got my license! Thanks Katie and Tania!!"

Hug Tz

April 26, 2023

5  out of  5 rating by Hug Tz
"they always solve problems, no complains, very understanding and kind"

Johnny Fortenberry

April 20, 2023

5  out of  5 rating by Johnny Fortenberry
"I have been with Shirley and crew for many years, they have always been a pleasure to work with and have been a blessing for me on the couple of times that I have had to file a claim! I can’t imagine getting better service anywhere else!! I give them 5 stars, but only because I wasn’t given the option of giving more!!!"

Dillon Sellers

April 18, 2023

5  out of  5 rating by Dillon Sellers
"Love the people there ,miss Shirley and miss Donna are my favorites there"

Mute Sounds

February 28, 2023

5  out of  5 rating by Mute Sounds
"Great customer service!"

Linda Younglove

January 10, 2023

5  out of  5 rating by Linda Younglove
"Y'all are so sweet and everybody treats me like family ❤️"

Zachary Williams

January 10, 2023

5  out of  5 rating by Zachary Williams
"I have been with State Farm, particularly with Miss Shirley since 16 years old, my parents have been with her way longer. She has always been more than fair, easy to work with, and in general such a blessing. I truly believe the people that work here care about their customers. From the graduation cards after highschool and college, to actually working with me to lower my payments and fighting for me after being totalled at a stop light, to always being available for questions and policy changes at the drop of a hat, State Farm has been awesome! Sarah has been my account specialist at this office for years now and I truly could not ask for a better one. She is quick, efficient, available, and so sweet and personable. She even remembers where my fiancee and I have been travelling for work and checks in with us from time to time to make sure everything is going okay, and everytime I reach out to her it is like we were just talking a week ago! Sarah was also extremely helpful in helping me get life insurance at a great rate, and she was able to smooth out all of the unexpected hiccups with ease and expertise. I highly recommend this office!!!"

Alicia Ponder

December 13, 2022

4  out of  5 rating by Alicia Ponder
"Nice , friendly and helpful place to do business. Never had a prob"

Dennis Swafford

November 16, 2022

5  out of  5 rating by Dennis Swafford
"Shirley and her staff were exceptional in helping us update our insurance and made sure that we had everything we needed."

Jeannie Certain

September 14, 2022

5  out of  5 rating by Jeannie Certain
"Known them for years very nice and helpful people"

Christopher Wheatley

August 12, 2022

5  out of  5 rating by Christopher Wheatley
"When I moved here back in 2021, I was very fortunate to find a State Farm office that handled everything seamlessly, car and house! Their office is beautiful and welcoming, and if I have a question after hours, Shirley will respond either by email or by phone! That’s impressive!"

John Glass

July 7, 2022

5  out of  5 rating by John Glass
"Katie McDonald is amazing. Absolutely love this place"

ulises munoz

June 27, 2022

5  out of  5 rating by ulises munoz
"The staff here have always been very helpful, nice and welcoming. Extra kudos to Tania Martinez, one of the agents there, she’s always very professional and is willing to go far and beyond to assist you in any way possible!"

Katie McDonald

June 24, 2022

5  out of  5 rating by Katie McDonald
"If you ever need Insurance, call here first for anything. Incredibly friendly, and knowledgeable!!"