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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Craig Duke

July 24, 2026

5  out of  5
rating by Craig Duke
"These ladies are the best! Great service and they work to find discounts for you."
We responded:
"Craig, thank you so much for your review! We truly believe our customers deserve great service, and we’re thrilled you experienced that. We work diligently to find discounts and make the process easy and stress-free. We pride ourselves on being helpful, so you can feel confident you’re getting the best value. Thanks again for your support—we can’t wait to help you again! - SQ :) "
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Beth Crosslin

July 22, 2026

5  out of  5
rating by Beth Crosslin
"Tania Martinez was so helpful when my Mother was told she needed a new roof to extend her coverage. She worked with us to give an extension and then get the policy reinstated when we sent the contract for the work to be done. Mom is almost 83 and Tania helped releive her stress in this matter as well as my own."
We responded:
"Beth, thank you so much for sharing your experience and for giving us 5 stars! We’re truly glad Tania was able to help you and your mother through a stressful, time-sensitive situation. It means a lot to hear that her support helped relieve stress for both your mother and for you as well. That’s exactly why we do what we do: making sure families feel informed, supported, and taken care of during important moments. We appreciate your trust and are always here if you need anything in the future. - SQ :)

"
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amanda gazca

July 17, 2026

5  out of  5
rating by amanda gazca
"Great place! Lexi is such a sweetheart and so helpful!"
We responded:
"Amanda, thank you for the wonderful review! We’re so happy you had a great experience with us. And yes, we agree: Lexi is an absolute sweetheart. She truly goes above and beyond to help you feel comfortable and taken care of—especially when insurance stuff starts acting a little complicated (because it always tries). 😄We’re grateful for you, and we’re here anytime you need us! - SQ :) "
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Felicia Brown-Hulsey

July 17, 2026

5  out of  5
rating by Felicia Brown-Hulsey
"The lady at State Farm was very helpful & nice in a stressful situation for me. I really appreciate it."
We responded:
"Felicia, 5 stars are our favorite stars!! I'm really glad we could help you out in a stressful situation—because insurance should be more “we’ve got this” and less “uh oh.” Thanks again for choosing State Farm for your homeowners and vehicle insurance. We’ve got you! - SQ :) "
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Roger Humphrey

July 15, 2026

5  out of  5
rating by Roger Humphrey
"You are the very best. Love you all. Thanks for helping me."
We responded:
"Roger, thanks for the love—our team seriously appreciates it! ⭐️We’re so happy we could help—love you back, and we’ll be here anytime you need us! - SQ :) "
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Jennifer Aguilar

July 15, 2026

5  out of  5
rating by Jennifer Aguilar
"Excellent service! Friendly staff and a great experience. Highly recommend."
We responded:
"Jennifer, thank you for the fantastic feedback! We’re happy to hear you found our team friendly and the overall experience great. Our goal is to make vehicle insurance feel straightforward and stress-free—so hearing that you’d highly recommend us is the icing on the cake! Reach out if we can help you with anything else! - SQ :)"
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Jeremy Calvert

July 9, 2026

5  out of  5
rating by Jeremy Calvert
"I am very pleased with the process of changing to State Farm for my insurance provider. Katie was great to work with and answered all my questions!!"
We responded:
"Jeremy, thanks for the great review and the 5 - STARS! Switching insurance doesn’t have to be a headache—especially when you’ve got Katie on it 😄 She appreciates the kind words, and we’re happy to help with your property insurance and vehicle insurance anytime. Appreciate you trusting us, reach out if you need anything! - SQ :) "
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Brandon West

July 1, 2026

5  out of  5
rating by Brandon West
"Sarah was very friendly and super helpful! She helped me with changing my billing info and other changes to my account. She made the process very easy!"
We responded:
"Brandon, thanks so much for the 5-star review! Sarah’s the kind of friendly help we love—especially when it comes to updating billing info and making account changes. We’re glad she made the process feel easy (and not like a paperwork adventure). Don't hesitate to reach out if you need anything else! - SQ :) "
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Chase Nall

June 30, 2026

5  out of  5
rating by Chase Nall
"Great insurance. Friendly staff. Always ready to answer any questions I may have."
We responded:
"Chase, thanks so much for the 5-Star review! We’re thrilled you had a great insurance experience and that you felt taken care of right away. Friendly staff + quick answers = fewer worries and more peace of mind. Thanks again for choosing us for your auto insurance— we’re always on standby if you ever have a question! - SQ 🙂"
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C C

June 30, 2026

5  out of  5
rating by C C
"So far out of every insurance agency, state farm has been the best...."
We responded:
"We appreciate your 5-star review and kind words! We're so glad to hear that you consider State Farm to be among the best of the insurance agencies. Your satisfaction is our top priority! If there's anything we can do for you, don't hesitate to reach out! - Team SQ :) "
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Savannah Farley

June 25, 2026

5  out of  5
rating by Savannah Farley
"Donna was so wonderful! She was so sweet and helpful. She made a very difficult time a little bit easier!"
We responded:
"Savannah, thank you for the kind words! We’re so glad Donna could be supportive during a very challenging moment. Making things easier when it matters most is what we strive for, and it means a lot to hear that her help made a difference for you.
Please don’t hesitate to reach out if you need anything at all. We’re here to help whenever you need assistance. - Team SQ :) "
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Amanda 83

June 25, 2026

5  out of  5
rating by Amanda 83
"Donna was a great help when I needed to make some changes with my auto insurance. Very knowledgeable and friendly!"
We responded:
"Amanda, thank you for your feedback and for sharing your experience. I'm glad Donna was a great help when you needed to make changes to your auto insurance. Making updates to your policy can feel overwhelming, so it means a lot that she was both knowledgeable and friendly throughout the process. We appreciate your business and your review and don't hesitate to reach out if you need anything! - SQ :)"
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Chad Crutchfield

May 27, 2026

5  out of  5
rating by Chad Crutchfield
"I locked my keys in my truck at work on lunch. Locksmith was there inside of 15 minutes! Amazing service and I'm a forever customer. Shout out to lucky number 13 for the GREAT service . Saved my night!"
We responded:
"Chad, thank you so much for your fantastic review! We completely understand how frustrating it can be to get locked out, especially when you’re on a tight schedule. We’re delighted to hear that you found our app easy to use for your emergency requests, and that Lucky Number 13 was able to arrive promptly and provide the efficient, friendly service you deserved. Our goal is always to turn a stressful situation into a positive experience, and it’s wonderful to know we succeeded in doing that for you. We’re truly honored to have you as a forever customer and look forward to assisting you whenever you need us in the future. Thanks again for choosing us and sharing your experience! - SQ :)"
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Brittany

May 26, 2026

5  out of  5
rating by Brittany
"Elizabeth was absolutely amazing! I called already a bit frustrated after a rough morning. My car dying and being locked out of my app was really the icing on the cake. I explained that I couldn’t request roadside assistance because of the app issue and apologized because I know my frustration was pretty evident. Elizabeth handled everything like an absolute boss! She stayed professional, kind, and made the process so easy. She quickly got a link sent over so I could request roadside assistance, got everything handled, and I had help on the way fast. What really stood out was that she even called back afterward to check in and make sure everything was okay.

I’ve been with this agency for several years now and they have yet to let me down. Sarah was also fantastic… both reps were super friendly, professional, and courteous. Customer service like this makes all the difference. Thank you both!"
We responded:
"Brittany, thank you so much for the wonderful review! We’re really sorry for that rough morning—but I’m so glad Elizabeth and Sarah were able to turn things around quickly for you. That’s exactly the kind of care we aim to provide. We understand how stressful it is when you’re dealing with car issues, especially while trying to access support through the app. We’re grateful for your loyalty and hope you don’t have to deal with situations like this again, but if you do, we’ll always be here when you need us. - SQ :) "
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Tiffany Blackmon

May 20, 2026

5  out of  5
rating by Tiffany Blackmon
"Always have such a great experience, especially with Donna!"
We responded:
"Tiffany, thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear that you always have such a great experience with us. That means a lot, especially when it’s not just about one service, but how we show up every time you reach out. We’ll definitely make sure to pass along your kind words to Donna. She truly cares about helping people feel taken care of, and it’s so great to know her support made a difference for you. Feel free to reach out if you need anything! - Team SQ :) "
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Jennifer Keough

May 20, 2026

5  out of  5
rating by Jennifer Keough
"Roadside assistance was quick and easy and very inexpensive to add to your policy. Very easy to get great coverage! They are always so helpful and friendly."
We responded:
"Jennifer, we’re so glad to hear your experience was smooth from start to finish. Providing friendly, helpful service is what we strive for—and we love knowing you found it easy to get great coverage. Thank you for trusting us and if you need anything else, please don't hesitate to reach out! - Team SQ :) "
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The bazile Hz

May 1, 2026

5  out of  5
rating by The bazile Hz
"Great customer service!"
We responded:
"Hi! Thank you for taking the time to share your feedback—we really appreciate it! We’re delighted to hear that you had a great experience with our team. Ensuring responsive, high-quality customer service is something we take seriously, and it’s wonderful to know it made a difference for you.
Whenever you need help or have questions in the future, don’t hesitate to contact us. - Team SQ 🙂"
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Roadside-Pro

April 28, 2026

5  out of  5
rating by Roadside-Pro
"The staff is knowledgeable and always very friendly. Shirley even comes out when she’s available to greet and speak with her guest! She’s very friendly and a great conversationalist! I highly recommend Shirley and her team to assist with your home, auto, or financial asset protection needs!"
We responded:
"Taylor, thank you so much for taking care of our customers when the unexpected hits on the road! We appreciate your 5-star review and recommendation! We’re so happy to hear that you felt welcomed right away—especially by Shirley. She genuinely loves meeting people and making sure everyone feels comfortable, so we’re glad her friendliness and conversation stood out to you. If we can help you in anyway, please don't hesitate to reach out! - Team SQ :) "
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Denease Thomas

April 9, 2026

5  out of  5
rating by Denease Thomas
"Extremely Nice Ladies"
We responded:
"Denease, thank you for your kind words and for your 5-STAR review! Our team is always here to help. If you ever have questions or need anything, please don’t hesitate to reach out. We appreciate you! — Team SQ :)”"
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Tim Haller

April 5, 2026

5  out of  5
rating by Tim Haller
"Great friendly staff that care for people and very knowledgeable. Southern hospitality at it's finest."
We responded:
"Hi Mr. Haller, Thank you so much for your thoughtful feedback! We’re happy to hear you experienced genuine Southern hospitality and knowledgeable care from our team. We truly appreciate your support! - Best, SQ "
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Jeff Bailey

April 4, 2026

5  out of  5
rating by Jeff Bailey
"Donna has always been great with us. We went to go over all of our policies and make sure that we have enough coverage. She treats me like an old friend each time I see her."
We responded:
"Hi Jeff, you are a wonderful old friend! I'm so glad Donna continues to provide you with friendly, personalized service and takes the time to review your coverage to ensure you’re fully protected. Whether it’s motorcycle, life, property, or vehicle insurance, we’re here to help you feel confident and cared for every step of the way. I appreciate your trust and look forward to talking soon. - SQ "
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K C

April 3, 2026

5  out of  5
rating by K C
"We have been with them for 20 years, and they never disappoint. Our kids are grown now and use them. We have been through a tornado and they came through. They are always there to answer every question and do not hide anything from you. Honesty from the get go on what they can do to help or benefit you. I usually talk to Shirley and Donna because they have been there through our 20 years. They are great women who will help as much as they can and tell you all of your options. They literally work for you."
We responded:
"Wow, thank you for sharing your experience and loyalty over these past 20 years! It’s truly rewarding to know we’ve been a steady support for your family through thick and thin—including after the tornado. I know, Shirley and Donna are grateful for the opportunity to serve you with honesty and care, helping you navigate your vehicle and mortgage insurance needs. We’re proud to stand by your side and look forward to continuing this journey together! You're the best! - Katie M. "
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Barry Rickard

April 1, 2026

5  out of  5
rating by Barry Rickard
"Great agent. Customer service is excellent!"
We responded:
"Barry, thank you so much for your kind words! We are truly grateful to hear that you had a positive experience with our customer service. Providing excellent support and making sure every customer feels valued is something we are very passionate about. If there’s ever anything more, we can do to assist you or if you have any questions down the road, please don’t hesitate to reach out. Thanks again for taking the time to share your feedback! - SQ :) "
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Jessica Walker

March 31, 2026

5  out of  5
rating by Jessica Walker
"Sarah was so helpful, and quick! 100% recommend!"
We responded:
"Jessica, Thank you so much for your wonderful feedback! We are so glad Sarah could assist you quickly and effectively. It’s always our goal to make the process as smooth and stress-free as possible. Your 100% recommendation truly brightens our day and motivates us to keep doing our best. If you ever need anything else or have any questions in the future, please don’t hesitate to reach out! - Team SQ :) "
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Alan Dunkling

March 26, 2026

5  out of  5
rating by Alan Dunkling
"We had a fire that destroyed our workshop/shed and part of our home. The folks at State
Farm were great through the whole process. They even have construction and restoration companies that they recommend to help with the recovery process. We are very pleased with how we’re were treated through the entire process and we are extremely pleased with the results on restoring our house, recovering items lost in the fire, and the replacement of our shed. I highly recommend State Farm and Shirley Quattlebaum."
We responded:
"Alan, we’re so grateful you took the time to share your experience. Going through a fire is incredibly challenging, and we’re honored to have been part of the journey. It’s wonderful to hear that we could provide the support and guidance you needed during such a tough time. Your satisfaction with the restoration and replacement means the world to us. Thank you for trusting us and for your kind recommendation—we’re always here to help whenever you need us! - SQ :) "